Your Privacy Matters
CB Locksmiths is the data controller responsible for your personal data.
If you have any questions about this Privacy Policy or how we use your personal data, you can contact us via email at enquiries@cb-locksmiths.co.uk
Information We Collect
We may collect and process the following personal data:
• Name
• Email address
• Telephone number
• Address
• Details of enquiries or services requested
• Correspondence you send to us
• Technical data such as IP address, browser type, and website usage data
Lawful Basis for Processing
We process personal data under the following lawful bases:
• Contract – to provide services you request
• Legitimate interests – to operate and improve our business
• Consent – for marketing communications
• Legal obligation – where required by law
How We Use Your Information
We use your personal data to:
• Provide and manage our locksmith services
• Respond to enquiries and service requests
• Fulfil contractual obligations
• Improve our website and services
Sharing Your Information
We do not sell your personal data.
We may share your information only where necessary:
• With trusted service providers who support our business operations
• Where required by law or to prevent fraud
• In the event our business is sold or transferred
All third parties are required to protect your data and comply with UK GDPR requirements.
Data Retention
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, or reporting obligations.
Your Rights
Under UK GDPR, you have the right to:
• Access your personal data
• Request correction of inaccurate or incomplete data
• Request deletion of your data (where applicable)
• Object to or restrict processing
• Withdraw consent at any time
• Lodge a complaint with the Information
Commissioner’s Office (ICO)
There is no fee for accessing your personal data unless a request is manifestly unfounded or excessive.
Cookies and Website Data
Our website may use cookies to improve functionality and analyse usage. Cookies do not personally identify individuals.
You can control or disable cookies through your browser settings. Please note that disabling cookies may affect website functionality.
External Links
If our website contains links to external websites we hold no responsibility for the content or privacy practices of those sites.
Updates To This Policy
We may update our Privacy Policy from time to time. Any changes will be posted on this page.
If you have any questions or requests regarding this Privacy Policy, please contact us at enquiries@cb-locksmiths.co.uk